Common queries answered
How can I create an account?
During the checkout process, you will have the opportunity to create an account. If you prefer to checkout as a guest this is possible as well.
How secure is shopping on DiamondInterestCoffee.com? Is my data protected?
Shopping is very secure. Your privacy is our #1 priority. All pages of this website have SSL encryption.
What are the delivery charges for orders from DiamondInterestCoffee.com?
Regular Ground Delivery for ALL orders over $35.00 in the United States is free of charge. Should you want to expedite the shipping or if you live outside the United States, you will see options once you have entered your Mailing address. Just add the items you would like to order to your cart, and then you can see the estimate for shipping to your destination by adding your shipping address.
Which payment methods are accepted for DiamondInterestCoffee.com?
Visa, Mastercard, American Express, Discover, Paypal, Venmo, Google Pay, and Apple Pay
How long does it take for me to receive my order?
Delivery is roughly 3-5 days anywhere in the United States.
What exactly happens after ordering?
After you place your order, you will receive a confirmation email. Once the order has shipped, we will send you a notification that you order is in transit with the tracking information.
Do I receive an invoice for my order?
After you place your order, you will receive a confirmation. If you would like, you will also be able to download a PDF invoice.
Will my items come in one package?
Yes, all orders are shipped in one package unless you are ordering a large quantity of products and the cannot fit into one box.
What is your shipping and return policy?
Link to our shipping policy: Shipping Policy
Link to our Return & Refund policy: Returns and Refunds Policy
How do I change my shipping address?
If you have not placed the order, you can edit the shipping address on the checkout page.
If you have already finalized the order, and you made a mistake, please call us at 1-888-766-0017
How do I track the status of my order?
You can log into your account and click on orders. You will see all of the orders that you have made.
Once you see the correct order click the view order, and then you will see the tracking information.
You can also visit here
How do I receive customer support?
Please call 1-888-766-0017 or us the contact us form.